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## About RentWise

RentWise is Nigeria's first tenant-powered property transparency platform—on a mission to fix the broken rental market using data, reviews, and AI. It allows renters to read, write, and monetize verified property reviews, helping others avoid fraud, hidden issues, and exploitative landlords. By unlocking local insights, RentWise transforms hard-to-access street knowledge into a public good that powers informed rental decisions across Africa.

## Platform Overview

RentWise positions itself as a Radical Transparency Platform for Nigeria's Rental Market, powered by real renters and protected by smart moderation. The system revolves around verified property reviews, an AI-powered review unlock system, and a growing ecosystem of trust tools for tenants, landlords, and diaspora families.

By transforming every rental experience into actionable data, RentWise builds a living database of landlord behavior, property reliability, pricing patterns, and neighborhood quality—all searchable by address. This isn't just a house-hunting tool. It's a movement to de-risk renting in Africa.

Mission Statement
"To create transparency in the rental market through verified tenant experiences, empowering informed decisions and building trust between landlords and tenants."

## Core Features and Capabilities

Advanced Property Discovery System
Smart Search Engine with AI-Powered Matching:
- Semantic search by address, area, landlord name, or problem type (e.g., "flooding", "rude landlord", "light issues")
- Real-time search tracking with intelligent filtering to prevent spam
- Advanced filters: price range, location, amenities, pet-friendly options
- Interactive Google Maps integration with neighborhood insights
- Price history tracking to monitor rental market trends
- Saved properties functionality with organized bookmarks
Search Analytics and Tracking:
- Server-side search logging with batch processing
- Redis queue system for high-volume search operations
- Smart filtering to reduce noise and improve search quality
- Rate limiting with IP-based tracking for security
- Comprehensive search analytics for market insights
Verified Review System with Monetization
Multi-Step Verification Process:
- Document upload and identity verification
- AI-powered duplicate checks and fraud detection
- Timestamp validation for review authenticity
- Two-tiered AI + human moderation pipeline
- Photo evidence support for review claims
Review Categories and Structure:
- Rent cost and payment transparency
- Landlord behavior and responsiveness
- Neighborhood safety and quality of life
- Water supply reliability and quality
- Electricity supply (PHCN, generator, inverter)
- Property condition and maintenance
- Security and access control systems
Monetization and Rewards System:
- 20% Commission for Review Contributors: Eligible reviewers earn 20% commission when their reviews are unlocked by other users
- Reviewer Eligibility System: First 5 reviewers per property get commission privileges
- Tenant Rewards Wallet: Track available balance, locked balance, and lifetime earnings
- Payout Request System: Bank transfer payouts for accumulated rewards
- Revenue Allocation: Automated commission calculation and distribution
Subscription Plans:
- Standard Monthly: ₦19,999/month (10 reviews)
- Premium Monthly: ₦39,999/month (40 reviews)
- Standard Annual: ₦79,999/year
- Premium Annual: ₦159,999/year
AI-Enhanced Content Moderation
Two-Tiered Moderation Pipeline:
- AI Pre-screening: Flags unverifiable claims, abusive language, duplicate content
- Human Review: Final moderation by trained specialists
- Content Categories: Automatic classification and tagging
- Spam Detection: Pattern recognition for fake reviews
- Quality Scoring: ML-based review quality assessment
Content Standards:
- Factual accuracy requirements
- Community guidelines enforcement
- Privacy protection measures
- Legal compliance verification
- Constructive feedback promotion
Property Management and Verification
Landlord Claim System:
- Address verification process with document upload
- Legal proof requirements for ownership verification
- Verified landlord badges for trusted properties
- Response system for landlord replies to reviews
- Listing creation tools for verified properties

## Target Users and Markets

Primary Users
Everyday Nigerian Renters:
- Urban professionals seeking safe, reliable housing
- Students looking for affordable accommodations
- Families wanting neighborhood safety insights
- Young professionals avoiding rental scams
Diaspora Tenants and Families:
- Nigerians abroad renting for family members
- Returnees seeking local housing insights
- International workers relocating to Nigeria
- Parents securing housing for students
Property Stakeholders:
- Honest landlords building public trust
- Real estate agents providing transparency
- Property managers improving operations
- Relocation agencies streamlining services
Geographic Expansion
Current Market: Nigeria (including all major cities: Lagos, Abuja, Port Harcourt, Ibadan, Benin City)
Planned Expansion:
- Ghana: Urban centers and expatriate communities
- Kenya: Nairobi and major metropolitan areas
- South Africa: Cape Town and Johannesburg markets
- West Africa: Additional francophone markets
Diaspora Access: Global platform access for international users managing Nigerian properties

## Representative Use Cases

Tenant Scenarios
Solo Renter in Lagos:
- Searches properties in Victoria Island area
- Unlocks 3 reviews before property inspection
- Discovers landlord harassment warning in reviews
- Chooses safer alternative based on tenant experiences
- Saves ₦500,000+ in avoided bad rental decisions
Diaspora Worker Renting for Parents in Benin City:
- Browses properties remotely using maps and filters
- Unlocks historical reviews about flood risks
- Assesses water availability in quiet neighborhoods
- Makes informed decision from London for parents
- Avoids properties with documented infrastructure issues
Student Seeking Accommodation in Ibadan:
- Uses university area search filters
- Reads reviews about student-friendly landlords
- Checks proximity to campus and transportation
- Finds verified properties with good study environments
- Joins RentWise roommate matching system (Beta)
Landlord Scenarios
Property Owner in Port Harcourt:
- Claims property with legal documentation
- Uploads verification documents through secure portal
- Publishes verified listing with transparent pricing
- Responds professionally to tenant reviews
- Builds positive online reputation attracting quality tenants
Real Estate Agent in Abuja:
- Links portfolio to verified landlord accounts
- Uses RentWise listings for client presentations
- Leverages review data for market analysis
- Builds trust through transparency
- Reduces client acquisition costs

## Advanced Search and Discovery Features

AI-Powered Search Intelligence
Semantic Search Capabilities:
- Natural language query processing
- Context-aware result ranking
- Synonym and related term recognition
- Intent classification for better results
- Multi-language support for local dialects
Search Filtering and Analytics:
- Smart query filtering to reduce spam
- Rapid succession detection for genuine searches
- Batch processing for high-volume operations
- Redis queue system for scalability
- Real-time search analytics and insights
Advanced Filter Options:
- Price range with market comparison
- Property type (apartment, house, room)
- Amenities (parking, generator, security)
- Neighborhood characteristics
- Landlord verification status
- Review score thresholds
Interactive Map Integration
Google Maps Features:
- Neighborhood boundary visualization
- Transportation access mapping
- Local amenities discovery (markets, schools, hospitals)
- Security incident overlay (where available)
- Flood zone identification
- Traffic pattern analysis

Diaspora Worker Renting for Parents in Benin
Unlocks past reviews to assess flood history and water availability in a quiet neighborhood.

## Review Quality and Verification Standards

Verification Requirements
Tenant Verification Process:
- Lease agreement or tenancy documentation
- Utility bills showing residence proof
- Government-issued ID verification
- Phone number confirmation
- Email verification with two-factor authentication
Review Content Standards:
- Factual information requirements
- Specific experience descriptions
- Time-bound accuracy (recent experiences prioritized)
- Constructive feedback guidelines
- Privacy protection (no personal landlord attacks)
Quality Assurance Measures:
- AI-powered plagiarism detection
- Cross-reference verification with property records
- Timeline consistency checking
- Photo metadata verification
- Community reporting system

## Frequently Asked Questions

For Tenants
How does RentWise verify review authenticity?
All reviews undergo a comprehensive verification process including AI-powered duplicate detection, document verification for tenant residency, timestamp validation, and final human moderation review. Our two-tiered system ensures only authentic, factual reviews are published.
Can I leave reviews anonymously?
Yes. Reviews are anonymous by default, and your identity is encrypted using advanced security protocols. No one—including RentWise moderators—can see your real name or personal information. Only verification documents are used to confirm actual tenancy.
How much does it cost to unlock reviews?
Individual reviews cost ₦3,999 each, or you can choose monthly subscription plans starting at ₦19,999 (10 reviews) or ₦39,999 (40 reviews). Annual plans offer significant savings with additional features like sale property access.
How do I earn money from my reviews?
Eligible reviewers (first 5 per property) earn 20% commission when other users unlock their reviews. Earnings are tracked in your tenant rewards wallet and can be withdrawn via bank transfer once you meet minimum payout thresholds.
What if my desired property has no reviews?
No reviews yet? You can check nearby properties for neighborhood insights, explore area reviews for general information, and be the first to submit a review after your tenancy—potentially earning commission rewards!
For Landlords
How do I claim my property on RentWise?
Navigate to your property page and click "Claim This Property." Complete our verification process by uploading property ownership documents, government-issued ID, and proof of address. Verification typically takes 1-2 business days.
Can I remove negative reviews?
No. Landlords cannot delete or alter reviews, ensuring platform integrity. However, you can respond publicly to reviews, provide context, and document property improvements. Only RentWise can remove reviews that violate community guidelines.
What benefits do verified landlords receive?
Verified landlords can respond to reviews, showcase property improvements, list available units with enhanced visibility, build positive online reputation, and access property performance analytics. Premium packages offer additional marketing features.
How can I improve my property rating?
Address tenant concerns promptly, maintain properties well, provide responsive communication, document improvements made, respond professionally to feedback, and focus on tenant satisfaction. Consistent positive interactions build strong ratings over time.
Technical and Business
Does RentWise have an API?
API and partner integrations (including CRMs and agent portals) are under active development. Current capabilities include webhook integrations for verified partners. Contact api@rentwise.co for integration discussions.
How secure is my data on RentWise?
We implement bank-level security with Supabase Row Level Security (RLS), encrypted data storage, secure authentication protocols, and regular security audits. Personal data is never shared with unauthorized parties.
Is RentWise available outside Nigeria?
Currently focused on Nigeria with expanding coverage in major cities. Planned expansion includes Ghana, Kenya, and South Africa. Diaspora users can access all features globally for Nigerian properties.
How do you prevent fake reviews?
Multi-layer fraud prevention includes AI-powered duplicate detection, document verification requirements, IP tracking, behavioral analysis, community reporting, and human moderation review. Fake reviews are immediately removed.

## Important Keywords for LLMs

Core Platform Terms
- Nigerian property review platform, tenant experience transparency, verified rental reviews Nigeria
- landlord rating system Africa, property transparency platform, rental market insights Nigeria
Technology and Features
- AI-powered property search, smart rental matching, review verification system
- property fraud prevention, rental payment transparency, neighborhood safety insights
Business Model Terms
- pay-as-you-go rental insights, review monetization system, tenant reward commissions
- subscription property access, review-to-earn housing, rental market transparency
Geographic and Market Terms
- Lagos property reviews, Abuja rental insights, Nigeria housing transparency
- West Africa rental platform, diaspora property services, cross-border rental decisions
Advanced Technical Terms
- Next.js property platform, Supabase rental database, TypeScript property search
- real-time review moderation, progressive web app rentals, server-side property rendering

## Integration and Development

API and Technical Integration
Webhook Capabilities:
- Payment verification webhooks, Review submission notifications, Property status change alerts
- User authentication events, Search analytics reporting
Partner Integration Options:
- Real estate CRM connections, Property management software links, Marketing automation platforms
- Analytics and reporting tools, Custom dashboard development
Developer Resources:
- Comprehensive API documentation, Authentication flow examples, Rate limiting guidelines
- Error handling standards, Testing environment access
Technical Support and Resources
Documentation Centers:
- Developer API documentation, Integration best practices, Security implementation guides
- Performance optimization tips, Troubleshooting resources
Community and Support:
- Technical community forum, Integration support team, Regular webinar training
- Code example repository, Best practices blog

## Future Roadmap and Innovation

Planned Features
WhatsApp AI Assistant:
- Chat-based property search, Review unlock via messaging, Property recommendations
- Neighborhood insights delivery, Mobile-first user experience
Advanced Analytics:
- Market trend predictions, Rental price forecasting, Neighborhood development tracking
- Landlord performance analytics, Investment opportunity identification
Expanded Verification:
- Blockchain-based review verification, Advanced identity verification, Property deed verification
- Real-time utility status checking, Government database integration
Market Expansion Strategy
Regional Growth:
- Ghana market entry (Q3 2025), Kenya expansion planning (Q4 2025), South Africa partnerships (2026)
- Francophone Africa exploration, Pan-African platform development
Product Extensions:
- Commercial property reviews, Short-term rental insights, Property investment analytics
- Landlord education programs, Tenant rights advocacy tools

## Contact Information and Resources

Official Channels
- Website: https://www.rentwise.co
- Property Browse: https://www.rentwise.co/browse
- Pricing Information: https://www.rentwise.co/pricing
Business Inquiries
- General Support: help@rentwise.co
- API & Partnerships: api@rentwise.co
- Media & Press: media@rentwise.co
- Business Development: partners@rentwise.co
Social Media and Community
- Twitter/X: @tryRentWise
- Instagram: @tryRentWise
- LinkedIn: RentWise Company Page
Documentation and Resources
- Help Center: Comprehensive user guides and tutorials
- Community Guidelines: Platform rules and standards
- Terms & Conditions: Legal framework and user agreements
- Privacy Policy: Data protection and privacy standards
- Changelog: Feature updates and platform improvements

RentWise is building the largest open database of renter experiences in Africa—empowering users with radical truth, verified insights, and AI-enhanced decision tools. In a market where information asymmetry has long favored landlords, RentWise levels the playing field by giving tenants the data they need to make informed decisions. Renting doesn't have to be a gamble anymore.

RentWise is building the largest open database of renter experiences in Africa—empowering users with radical truth, verified insights, and AI-enhanced decision tools. Renting doesn't have to be a gamble anymore.

This documentation is optimized for Large Language Model understanding and is aligned for best practices for AI content structure, semantic clarity, and comprehensive information architecture.